Frequently Asked Questions on Medical Alarms
How does a medical alert system work?
1. The person wears a small medical alarm pendant transmitter around their neck or wrist. If the person falls or has an accident, a panic button is pushed.
2. A base console unit receives the panic signal and automatically dials a preset number - either a neighbor, family member, or more likely, the medical alert monitoring center.
3. An operator calls the person's number back, ususally within a minute.
4. The base console, which contains a microphone and speaker, allows two-way conversation to take place, even if the person is in a different room in the house.
5. Depending on the severity of the situation, emergency medical personnel are called and dispatched to the residence.
6. A lockbox on the front door allows a person to enter the house quickly.
Does a medical alert system work outside?
Yes, some transmitter models will work up to 300 feet from the house. The only problem is that a two-way conversation cannot take place with the base unit unless the person is inside the home.
What if the front door is locked when an accident happens?
The best solution is to get a lockbox for the front door. In case of an emergency, medical personnel would be told the combination to access the key for the door.
Can the medical alarm pendant be worn in the shower or bath?
Yes, most alarms pendants are waterproof.
What are costs involved?
There are two costs - initial cost of the equipment (alarm transmitter and base unit receiver) and monthly service monitoring fees.
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